Wheelchair Transportation
Wheelchair-accessible transportation using appropriate securement and occupant restraint systems when service begins.
Non-Emergency Medical Transportation
Safe rides. Respectful care. Dependable service.
Akwa Medical Transport LLC is a Roswell-based NEMT company focused on safe, respectful transportation for ambulatory and wheelchair passengers traveling to healthcare destinations. Service will begin as required operating approvals and vehicle readiness are completed.
Medicaid billing enrollment & contracting: In process
Service availability is subject to licensing, operating authority, vehicle readiness, insurance, payer authorization, and confirmation.
Ambulatory + Wheelchair NEMTAppointments • Dialysis • Discharge • Therapy • More
Our Services
Transportation centered around healthcare access
Our service model is designed for prearranged non-emergency healthcare trips. Service availability remains subject to required operating authority, vehicle readiness, insurance, scheduling, and payer requirements.
Ambulatory Transportation
Transportation for passengers who can enter and exit the vehicle without remaining seated in a wheelchair.
Hospital Discharge
Prearranged non-emergency pickup following discharge when the passenger is appropriate for NEMT.
Medical Appointments
Routine visits, specialists, follow-up care, diagnostics, dental and outpatient appointments.
Dialysis & Recurring Rides
Scheduled recurring transportation requests for dialysis and other repeating healthcare visits.
Therapy & Rehabilitation
Transportation to physical therapy, rehabilitation and related healthcare services.
About Akwa
Local service with a safety-first approach
Akwa Medical Transport LLC is based in Roswell, New Mexico. Our goal is to help seniors, people with disabilities, and other eligible passengers travel to healthcare destinations with clear communication, dignity, punctuality, and respect.
✓ Courteous communication✓ Safety-conscious operations✓ Clean, comfortable transportation✓ Appointment-focused service
Business status
Home base: Roswell, New Mexico
Service model: Ambulatory and wheelchair NEMT
Medicaid billing: In process
This website does not represent Akwa Medical Transport LLC as currently approved by Medicaid or as holding final transportation authority until those approvals are actually completed.
Proposed Rates
Private-pay rate schedule
These rates are proposed and subject to NMDOT approval. Final charges must follow the approved tariff and applicable payer rules.
Ambulatory$50base fare per one-way trip+ $3.50 / loaded mile
Wheelchair$75base fare per one-way trip+ $5.00 / loaded mile
Waiting time$20per 15 minuteswhen applicable
After-hours / weekend$80per tripsubject to approved tariff
Service Area
Roswell-based, with broader New Mexico service planned
Operations are based in Roswell. Service to additional New Mexico communities is planned subject to the scope of operating authority ultimately granted, vehicle availability, scheduling, safety requirements, and payer authorization.
Primary baseRoswell, NMSubmit a request to ask whether a pickup and destination can be accommodated. Every ride must be accepted and confirmed by Akwa Medical Transport.
Request a Ride
Tell us about your transportation need
Complete the form, then choose how you want to send your request. Text message is the recommended option. Online request times are offered every 30 minutes during regular business hours, 7:00 a.m. to 5:00 p.m.
After-hours request?Call or text 575-914-0284. After-hours availability is not guaranteed until Akwa Medical Transport accepts and confirms the request.
A requested time is not a confirmed ride until Akwa Medical Transport accepts it. The website checks the shared request schedule to reduce overlapping requests.
FAQs
Helpful information
Are you an ambulance service?
No. Akwa Medical Transport LLC is a non-emergency medical transportation business. Call 911 for emergencies.
Are you accepting Medicaid now?
Medicaid provider enrollment and payer/transportation-network contracting are currently in process. This website does not claim final Medicaid approval.
Do you provide wheelchair transportation?
Wheelchair-accessible service is planned. Availability will depend on the appropriate vehicle, securement equipment, licensing, insurance, inspections, and operating authority.
Do you provide stretcher or gurney transportation?
No. Akwa Medical Transport LLC does not plan to provide stretcher or gurney transportation.
What are your regular booking hours?
Regular online request times are 7:00 a.m. to 5:00 p.m. in 30-minute intervals. For requests outside those hours, call or text 575-914-0284. After-hours availability is not guaranteed until Akwa Medical Transport accepts and confirms the request.
Where can I see your rates?
See the Rates page for Akwa Medical Transport's proposed private-pay tariff rates. The posted rates are subject to NMDOT approval and applicable payer rules.
Is a ride confirmed when I submit the form?
No. A ride is confirmed only after Akwa Medical Transport reviews the request and contacts you.